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Digital Infrastructure Expert

2 weeks ago

Copenhagen, Copenhagen, Denmark PARETO SECURITIES AS Full time

At PARETO SECURITIES AS, we're committed to ensuring the reliability and security of digital infrastructure critical to millions of people's lives. As a Customer Solutions Architect, you will play a pivotal role in delivering high-quality technical services that meet our customers' evolving needs.

Your Key Responsibilities
  • Technical Account Management: Collaborate closely with our specialists to ensure seamless delivery of contractual obligations, particularly in the infrastructure area.
  • Strategic Advisory Services: Provide expert guidance on services and technologies that support customer business objectives and generate incremental revenue opportunities.
  • Solution Design and Review: Consult and review the design of customer solutions to ensure alignment with their business goals and IT infrastructure.
  • IT Landscape Understanding: Maintain an in-depth understanding of our customers' IT infrastructures as well as our service portfolio and reference architecture.
Your Qualifications and Experience
  • We seek an individual with a relevant degree and 2-5 years of experience in a similar role, preferably at an IT service provider or large enterprise infrastructure.
  • Strong knowledge of operational technologies, including servers, storage, databases, hardware, virtualization, networks, and cloud platforms.
  • Familiarity with ITIL practices and the ability to ensure availability, capacity, and continuity of IT operations.
  • A proven track record of delivering high-quality results in a fast-paced, highly professional environment, with excellent communication skills and stakeholder management abilities.