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Operational Excellence Manager
3 weeks ago
At KK Wind Solutions, we're looking for a talented Operational Excellence Manager to lead our commercial support team. As the right candidate, you'll play a key role in ensuring operational success by managing day-to-day tasks, improving sales processes, and ensuring data accuracy.
Job Overview:
The ideal candidate will have a strong background in commercial support, business intelligence, or business process management, with experience in industrial B2B or renewable energy sectors. You'll be responsible for leading a cross-functional team in commercial support, business intelligence, and business process management.
- Responsibilities:
- Lead a hands-on team in optimizing workflows, improving efficiency, and driving operational improvements.
- Support and coach team members in handling customer inquiries, quotations, and sales data updates in CRM and ERP systems.
- Provide training to ensure team success.
Data Management & Reporting:
- Develop and maintain sales dashboards and reports to track key performance indicators.
- Ensure accurate data collection, storage, and accessibility for analysis.
Process Optimization & CRM Management:
- Identify and resolve inefficiencies in workflows and processes.
- Oversee CRM system usage, ensuring data integrity and alignment with team objectives.
