Technical Systems Integrator

3 days ago


Copenhagen, Copenhagen, Denmark HR-ON Full time

Job Overview:

We are looking for a highly motivated Technical Systems Integrator to join our team. In this role, you will be responsible for designing, developing, and maintaining APIs for integrating our Cognigy AI platform with third-party systems.

Responsibilities:

  • Collaborate with cross-functional teams to analyze integration requirements and translate business needs into technical specifications.
  • Design and develop APIs for integrating the Cognigy AI platform with third-party systems.
  • Support flow optimization, ensuring that complex logic is well structured, documented, and accessible within Cognigy's flow editor.
  • Develop secure, scalable, and efficient code to facilitate seamless data exchange and functionality between systems.
  • Implement authentication and authorization protocols to ensure secure data access and transmission.
  • Conduct thorough testing and debugging of integrations, ensuring reliability and performance.

Requirements:

  • A Bachelor's degree in Computer Science, Information Technology, Web development, or related field.
  • Proven experience in API development, including designing, testing, and maintaining integrations.
  • Solid understanding of RESTful and GraphQL APIs, API security best practices, and tools like Postman.
  • Experience with VS studio or knowledge of similar integrated development environment (IDE) software.
  • Familiarity with CI/CD pipelines and containerization (Docker, Kubernetes) is a plus.
  • Preferred – Knowledge of Cognigy AI, Genesys, and Netcracker APIs is an advantage.
  • Knowledge of OAuth, JWT, and other authentication/authorization protocols.


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