Head of Global Trade and Customs Operations

7 days ago


Copenhagen, Copenhagen, Denmark Pandora AS Full time

Pandora A/S is seeking a highly experienced professional to lead the development of its global trade and customs function. As Head of Global Trade and Customs Operations, you will oversee trade and customs operations across the world, ensuring compliance with regulations and optimizing duty costs.

Key Responsibilities
  • Develop and implement a global trade and customs strategy in collaboration with regional trade and customs leadership, driving operational efficiency and compliance across regions.
  • Lead the integration of three regional trade and customs teams into a unified, high-performing global function, fostering collaboration and consistency in customs processes.
  • Act as primary point of contact for senior leadership and key internal stakeholder groups on trade and customs matters, providing insights on risks/opportunities, regulatory changes, and duty optimization opportunities.
Duty Optimization & Efficiency
  • Collaborate with stakeholder groups to identify opportunities for duty savings and operational efficiencies.
  • Strategically drive optimization initiatives to reduce duty costs and lead times, while ensuring compliance with customs regulations.
Customs Governance & Compliance
  • Stay ahead of regulatory changes that impact the group's global operations, proactively advising senior leadership on potential risks or opportunities.
  • Ensure the global trade and customs function is prepared to adapt to changes in international trade laws, tariffs, and sanctions.
  • Identify and/or work with regional trade and customs teams to mitigate risks related to trade sanctions, embargoes, and other trade barriers.
Regional Team Leadership & Development
  • Oversee and provide strategic direction and support to regional trade and customs teams.
  • Foster a collaborative and high-performing customs team culture, ensuring effective communication, performance management, and alignment in support of the broader global function.

The ideal candidate will have a minimum of 10+ years of experience in customs management, trade compliance, or global logistics, including time in a leadership role within a multinational corporation or as a customs/international trade advisor. Experience working and being successful in a global matrix role is also essential. Strong analytical skills, problem-solving abilities, and excellent communication skills are required to succeed in this role.



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