Salesforce CTO

Capgemini Denmark is seeking a visionary Salesforce CTO to spearhead our Nordic Salesforce Center of Excellence. As a key member of our global Salesforce community and CTO Network, you will play a pivotal role in shaping our Nordic market and clients.

This exceptional opportunity offers a chance to collaborate with a fast-growing community of Salesforce experts, drive complex multi-cloud, enterprise-scale transformations, and sales pursuits. As the Salesforce CTO for the Nordics, you will leverage your vast experience and expertise to make a lasting impact across various areas:

• Business Growth: Develop winning proposals and offers backed by innovative solutions, modern delivery approaches, and competitive estimations. Guide CxOs in their decision-making process to select Salesforce technology and/or Capgemini as their trusted transformation partner within Digital Customer Experience (DCX).
• Delivery Quality Assurance: Shape and participate in design authority and advisory roles across strategic Nordic Salesforce engagements to oversee the realization of proposed target and transition architectures, ensuring long-term scalable and cost-efficient solutions that meet the business objectives of our clients.
• Curate and Deploy Salesforce Assets and Accelerators: Promote and position Capgemini's global offers and accelerators, adapting assets for deployment in the local market or customer context.
• Provide Thought Leadership and Community Building: Mentor, activate, and grow the Salesforce architect community within Capgemini Nordics, nurturing future CX architects.

We are looking for a seasoned professional with:

• Expertise in Solution Selling: Proven track record in crafting innovative and scalable solutions within the CX and CRM domain, developing winning proposals, leading bid submissions, and presenting pitches effectively while managing risk related to the sales process.
• C-Suite Engagement: Comfortable driving discussions at the c-suite level, managing objections, and defending your position. Excellent verbal and written communication skills, with executive-level presentation and facilitation experience.
• Enterprise Architecture and Delivery Experience: Extensive experience in leading or working within an enterprise architecture function at the intersection of business and technology, focusing on capabilities in Customer Experience (Sales, Service, Marketing, Commerce, Analytics, and beyond). Functional and technical knowledge of CRM domains and solutions. Experience working in large-scale, national/international transformation initiatives with complex, multi-vendor, multi-stakeholder, and multi-country delivery structures.
• Integration Expertise: Experience from designing internal and/or external integrations with the Salesforce platform; experience with Mulesoft integration framework is a plus.
• Governance and Risk Management: Skilled in implementing architectural governance, managing issues and risks related to the realization of target architecture.
• People Leadership, Mentorship, and Talent Development: Proven track record of leading and mentoring other architects and technical teams in global organizations.
• Industry Relevance: Deep understanding of industries such as Telco, Energy, Public Sector, Automotive, and Manufacturing.
• Multi-Vendor Solutions Knowledge: Understanding of competitive and complementary technologies to Salesforce, with the ability to evaluate pros and cons and defend Salesforce's value proposition.
• Strategic Partnerships: Strong relationships within key strategic partner ecosystems, including partners, vendors, and experts, with an active network.
• IT and Salesforce Experience: 10+ years of overall IT experience with 5+ years of experience on Salesforce technology related to multi-cloud architecture and the entire delivery lifecycle.
• Salesforce Certification: Technical Architecture certification or ambition to achieve it in the near future.
• Hands-On Development and Problem-Solving: Hands-on development and configuration background with a consultancy approach to problem-solving. Expertise in Development Life Cycle and DevOps applied to the Salesforce platform.
• Language Skills: Fluent in English and a Nordic language.

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. We are a responsible and diverse organization of nearly 360,000 team members in more than 50 countries. With our strong 55-year heritage and deep industry expertise, we are trusted by our clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast-evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering, and platforms. The Group reported 2022 global revenues of €22 billion. Get the Future You Want |

Location: Copenhagen, Aarhus