IT Infrastructure Maintenance Expert
4 days ago
At Strukton Rail AB, we are committed to delivering exceptional IT solutions that meet the highest standards of quality and reliability.
Job DescriptionThis is an excellent opportunity for a motivated and detail-oriented individual to join our team as an IT Support Student Worker.
In this role, you will be responsible for providing technical support and assistance to our staff and students, helping troubleshoot and resolve issues related to hardware, software, and network systems.
You will also have the opportunity to gain hands-on experience in maintaining computer systems, peripherals, and software applications, as well as building skills in managing cloud-based Microsoft infrastructure.
Responsibilities- Provide technical support and assistance to staff and students in person, via phone, or through remote access tools.
- Troubleshoot and resolve hardware and software issues, including desktops, laptops, printers, and mobile devices.
- Assist in the installation, configuration, and maintenance of computer systems and software applications.
- Assist in management of user accounts, email accounts, and access permissions.
- Currently enrolled in a degree program in Information Technology, Computer Science, or a related field.
- Strong knowledge of computer hardware, software, and operating systems.
- Familiarity with common productivity software, such as Microsoft Office 365.
- Strong ability to troubleshoot and resolve technical issues.
- Solid communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Prior experience in IT support or customer service is a plus.
- An exciting job with varying tasks, where you are in charge of your own planning.
- A company that develops you and makes room for necessary challenges.
- Dynamic, engaged, and professional environment.
- Access to LinkedIn Learning.
- Team-building activities and company events.
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