Seamless Product Interaction Expert
2 weeks ago
Qarma is a dynamic company with a HQ in Denmark. We are passionate about making quality and compliance a game changer in retail and become the leading digital tool- and platform for brands and retailers looking to improve product quality and work towards more sustainable operations. Our platform reduces administrative complexity, eliminates paper-based reports, and simplifies the end-to-end process.
Your Mission
As a Solution-Oriented Delivery Professional, your mission will be to ensure seamless interaction between our customers and the Qarma platform. You will work closely with our sales team to deliver excellent customer experiences. Your daily work will involve planning, running, and delivering customer projects, providing product support, and engaging with customers to help them achieve their goals. You will also be part of our internal workflow optimization efforts. We are looking for a team player with strong analytical and communication skills, a creative mindset, and a passion for growth and development.
Key Responsibilities
Some of your key responsibilities will include:
- Developing and maintaining strong relationships with our customers
- Collaborating with our sales team to develop and implement sales strategies
- Working with cross-functional teams to deliver customer projects and meet business objectives
- Providing exceptional customer service and support
- Identifying and capitalizing on opportunities to improve customer satisfaction and loyalty
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