Platform Leadership Expert

7 days ago


Copenhagen, Copenhagen, Denmark Servicenow Full time
About Us

At ServiceNow, we revolutionize how work gets done by empowering organizations to find smarter, faster, and better ways to work. With our intelligent cloud-based platform, we connect people, systems, and processes to drive digital transformation.

Senior Platform Architect Role

This key position focuses on helping customers establish a solid technical foundation in the ServiceNow Platform. As a senior architect, you will design and implement solutions that drive tangible customer outcomes, leveraging best practices in instance strategy, technical governance, core data, integrations, and platform health.

Responsibilities
  1. Lead architectural advisement across multiple engagements to ensure successful customer outcomes.
  2. Collaborate with customers, partners, and internal teams to design and implement solutions.
  3. Drive relationships with CoEI and business leaders to understand customer digital transformation strategies.
  4. Translate business objectives into customer roadmaps and technical requirements into architectural blueprints.
What We're Looking For

To excel in this role, you should possess:

  • 8+ years of experience in a professional services organization, management consulting, or equivalent education/experience.
  • A proven track record of integrating AI into work processes, decision-making, or problem-solving.
  • Industry domain expertise and large program experience leading architecture and design.
  • ServiceNow certifications in aligned workflow.
  • Ability to travel and right to work in the country of application.


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