Customer Acquisition Specialist for Hospitality Industry

2 days ago

Århus, Århus Kommune, Denmark The HubDanske Bank Full time

About Superb:

At Superb, we set out to empower restaurants, bars, and cafes worldwide with an easier way of working. Running a hospitality business is challenging work, and using multiple systems isn't making it any easier.

We have developed an all-in-one platform that gathers the tools to open, run, and grow your business. From reservations and orders to payments and guest marketing. You name it, we've got it.

Focusing on what matters while using data to serve magical experiences, build guest relationships, and maximize revenue is what our platform enables you to do. Superb's all-in-one platform is used by +1000 hospitality businesses worldwide, and we are just getting started.

Our internal team consists of young, talented individuals who are passionate about challenging the status quo and creating magical guest experiences.

The Superb Opportunity:

We are scaling our fantastic Nordic sales team and would love to welcome more talented professionals to join our mission in revolutionizing the hospitality industry.

In this role, you will be responsible for growing our customer base and revenue in the Nordics, with the mission of making Superb the #1 platform for hospitality businesses in your market.

You will use a consultative sales approach to achieve this mission. This involves prospecting, building relationships, and signing up new hospitality businesses such as restaurants, bars, and cafes in your territory.

These are tight-knit communities where everyone knows each other. Therefore, you will need to be strong in building customer relationships to expand your network through recommendations and referrals.

Your Responsibilities:

  • Lead the charge introducing Superb to hospitality businesses in your territory
  • Oversee the sales cycle from prospect, demo to close
  • Achieve and exceed monthly sales goals through outbound sales efforts
  • Understand the struggles of customers and approach each conversation with a consultative approach
  • Partner with Product and Marketing teams to ensure our solutions meet the needs of the market
  • Understand the competitive landscape and determine how to best position Superb in the market
  • Leverage Hubspot (our CRM) to manage all sales activities

Your Qualifications:

  • +1 year's experience in a closing sales role
  • Experience cold-calling into various types of local businesses, with evidence of success (preferably)
  • Knowledge of restaurant operations or genuine interest in the restaurant industry
  • Danish fluency and comfort with English as our business language
  • You live in/near Jutland and are able to travel around for customer meetings
  • High energy and great at building relationships (our people are our brand)
  • A collaborative team player mentality

Note: We recognize imposter syndrome is real. Any candidate that does not perfectly fit every skill we are looking for in this role is still strongly encouraged to apply.

Benefits:

  • Learning & sharing environment
  • Flexible working hours and plenty of empowerment
  • Need some vacation days to recharge and go explore the world? At Superb, you always have some vacation paid in advance so you don't have to worry about getting that extra mojito
  • An international team - we are a lot of different nationalities working together
  • We are a remote company but we have hubs in Copenhagen
  • Social gatherings: building relationships matter - dinner with your colleagues, online social events, the important thing is to hang out together
  • Is it your birthday? Have the day off to celebrate and enjoy the way you deserve

Superb is an equal opportunity employer and values diversity within the company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, or marital status.

Salary: 500,000 - 700,000 DKK per year

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