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Senior Human-Centered Designer

2 weeks ago


Copenhagen, Copenhagen, Denmark Novo Nordisk AS Full time

Novo Nordisk is a global healthcare company headquartered in Denmark, dedicated to improving the lives of patients and their families through innovative treatments and services. As a Research Driven Design Consultant, you will play a critical role in helping us deliver on this mission by leading UX research initiatives across digital projects.

About the Department

You will join the UX Research & Design department, which consists of 25 colleagues across three competence groups: UX Research, Service Design, Techno Anthropology and UX Design. Our team is responsible for designing and developing innovative digital solutions for Novo Nordisk. We focus on best practices in UX research, design, and digital consulting, ensuring that user needs are at the center of all our digital transformation initiatives.

Responsibilities:
  1. Lead UX research in digital projects, focusing on Novo Nordisk employees as end users.
  2. Plan, drive, and conduct research to address user pain points and challenges effectively.
  3. Challenge the status quo and advocate for a user-centered design approach.
  4. Define research problems and identify opportunities within digital solutions.
  5. Conduct qualitative and quantitative research to validate digitalization ideas from stakeholders.
  6. Build empathy with users by creating personas, user journeys, and other key artifacts.
  7. Foster strong relationships with stakeholders, influencing product development with research-driven insights.

We are proud of our commitment to diversity and inclusion, and we strive to create an inclusive culture that celebrates the diversity of our employees, patients, and communities. Together, we're life changing.