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Senior CRM Solutions Architect

3 weeks ago

Copenhagen, Copenhagen, Denmark Boozt Group Full time

We're excited to announce an opportunity for a Senior CRM Solutions Architect to join our team at Boozt Group. As a Senior CRM Specialist, you'll play a key role in shaping world-class CRM strategies.

At Boozt Group, we believe in harnessing the power of technology to deliver exceptional customer experiences. Our CRM team works closely with Marketing Automation Coordinators and Developers to craft seamless, data-driven interactions.

Key Responsibilities:
  • Develop and execute data-driven CRM strategies that drive customer engagement and business growth.
  • Oversee CRM operations, ensuring efficient execution of campaigns.
  • Create automated customer journeys that enhance retention and loyalty.
  • Analyze campaign performance and provide actionable insights to optimize CRM initiatives.
  • Raise the bar on customer segmentation for more effective targeting and personalization.
  • Drive CRM innovation through collaboration with cross-functional teams.
  • Establish yourself as a trusted CRM authority, guiding best practices in marketing automation.

We're looking for a seasoned professional with 5+ years of experience in CRM, marketing automation, or digital marketing. Your expertise in customer engagement platforms and strong data segmentation skills will be invaluable assets.