Senior Business Analyst with Retail Focus

1 month ago


Århus, Århus Kommune, Denmark Salling Group AS Full time
About the Role

We are seeking a highly motivated and detail-oriented Senior Process Consultant to join our IT Sales team. As a key member of our team, you will be responsible for resolving complex issues, supporting cases, and ensuring the stability and performance of our POS systems.

Key Responsibilities
  1. Collaborate with the IT Sales team and external partners to resolve complex issues and support cases.
  2. Work closely with third-level vendors to gain insights and troubleshoot.
  3. Facilitate and optimize the documentation setup towards business and support functions.
  4. Develop and implement a new test strategy together with the team.
  5. Identify needs and develop solutions as a business analyst in our internal demand process.
  6. Collaborate with various stakeholders across formats, including Bilka, føtex, & Netto in Denmark, Poland & Germany, and Salling.
About the Team

You will be part of our IT Sales team, responsible for the entire life cycle of our solutions. Our team enables order placement, sales registration, payment, returns, and customer service solutions for the entire Salling Group.

Requirements

We are looking for a candidate with a business-oriented mindset, who thinks IT and retail is fun, and is excited about how IT can enable. You should have a keen eye on detail and quality, and be able to adapt to a dynamic environment. Strong communication skills and the ability to communicate with various stakeholders are essential.

What We Offer

We offer a dynamic and informal working environment, characterized by a strong professional commitment. You will have the opportunity to work with the newest technology on one of the most complex and exciting solutions in Europe.



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