Data Protection and Marketing Coordinator
2 weeks ago
About the Role
We are looking for a highly motivated and organized individual to fill the position of Customer Data Privacy Coordinator. The successful candidate will be responsible for managing the Data Subject Rights (DSR) process and ensuring its smooth operation.
Main Responsibilities
- Oversee the DSR operating model and ensure its alignment with organizational objectives.
- Develop and maintain documentation to support the DSR process.
- Collaborate with stakeholders to ensure adherence to SLAs and identify areas for improvement.
- Support DSR agents in handling requests and provide guidance on process optimization.
- Design and implement automated communication solutions to enhance customer experience.
- Lead projects aimed at semi-automating the DSR process, working closely with key stakeholders.
Critical Skills and Qualifications
- Bachelor's degree in Marketing, Digital Business, or Information Systems.
- Proven experience in privacy and compliance, with a strong understanding of GDPR, CPRA, and similar regulations.
- Expertise in project management, with experience using tools like Asana.
- Excellent stakeholder management and interpersonal skills.
- Able to work effectively in a global team environment.
- Strong written and verbal communication, presentation, and problem-solving skills.
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