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Nordic Operations Assistant

1 month ago


Copenhagen, Copenhagen, Denmark Grohe AG Full time
About the Role

The Nordic Operations Student Assistant will be an integral part of our daily operations, focusing on solving challenges and improving processes to drive our success. This role will provide excellent support to our customers and internal stakeholders, working closely with the operations team to ensure seamless customer service and supply chain management.

Key Responsibilities
  • Support Nordic sales departments with order and product-related inquiries
  • Enter orders into our ERP system
  • Follow up on critical orders
  • Coordinate and support customer projects and campaigns with the sales and project team
  • Be responsible for the backend of our web shop
  • Handle and follow up on returns from customers to local and central warehouses
  • Report on availability, excess stock, obsolete stock, blocked orders, delayed orders, etc. using our business applications
  • Check product availability and carry out availability improvements
  • Initiate transportation claims
  • Coordinate special transportation when required both inside and outside the EU
  • Coordinate with external suppliers on open purchase orders
  • Bring new ideas to the table about how we can improve our workflows
About You
  • Have an interest in Supply Chain or Operational tasks and possibly studying one of the subjects
  • Preferably fluent in either Swedish, Norwegian, or Finnish
  • Fluent in English on a business level
  • IT savvy and eager to learn new systems
  • Have minimum 2 years remaining of your studies
  • Have experience with Excel and data analysis
  • Have a 'Can Do' attitude and a 'One Team' thinking
What We Offer
  • A student job in the world's largest sanitation company with thorough training
  • An international work environment in the heart of Carlsberg Byen
  • Qualifications and a toolbox to pursue a future career within Operations/Supply Chain/Administration
  • Great flexibility regarding working hours and exam periods during your studies
  • Fixed hourly wage and employee benefits, such as a lunch scheme and fitness subsidy
  • Fun events throughout the year