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Strategic Leader for CRM Solutions

2 weeks ago

Aalborg, Ålborg Kommune, Denmark Randstad Danmark Full time
About the Role

We are seeking a visionary leader to spearhead our CRM strategy and drive digital transformation within our organization.

As the Head of Digital Customer Engagement, you will be responsible for leading the strategic direction, architecture, and implementation of business-critical CRM solutions.

You will collaborate with cross-functional teams to deliver robust solutions, ensuring seamless API integrations and design optimization.

Your expertise in Microsoft Dynamics 365 Customer Engagement will enable you to manage multiple priorities, adapt to changing business needs, and lead complex CRM projects in fast-paced international environments.

  • Technical background as a solution architect, technical product owner, or senior software developer
  • Experience leading complex CRM projects in fast-paced international environments
  • Proven ability to manage multiple priorities and adapt to changing business needs