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Infrastructure Service Technician

3 weeks ago

Copenhagen, Copenhagen, Denmark Exerp Full time

**Job Title: IT Support Analyst**

We are seeking a highly skilled IT Support Analyst to join our team at Exerp. As an IT Support Analyst, you will be responsible for ensuring the stability, security, and performance of our SaaS solutions while providing expert support for Office 365, Windows, and mobile devices.

The successful candidate will have:

  1. Hands-on experience with Office 365 administration (Exchange, SharePoint, Teams, OneDrive, and Azure AD)
  2. Experience with Windows, macOS, Android, and iOS device management
  3. Understanding of IT security best practices

**Responsibilities**

  • Administer, configure, and maintain IT infrastructure, including cloud software, networks, and security systems
  • Manage Office 365 applications, including Exchange, SharePoint, Teams, OneDrive, and Azure AD
  • Provide technical support and setup for Windows workstations, Apple Macs, and Android/iOS mobile devices
  • Troubleshoot hardware, software, and network issues