Operational Efficiency Expert

7 days ago


Copenhagen, Copenhagen, Denmark Wolt Full time

The Operational Efficiency Expert will be responsible for driving process improvements and cost savings within our workforce management function. You'll collaborate with cross-functional teams to analyze and optimize existing workflows, implementing innovative solutions to enhance operational efficiency.

About the Challenges:
  • Identify opportunities for automation and efficiency improvements, developing strategies to optimize outcomes.
  • Manage relationships with internal stakeholders, ensuring alignment and clear communication across teams.
  • Develop and maintain accurate forecasts, capacity plans, and hiring plans, aligned with business objectives.
  • Regularly review and enhance the Mean Absolute Percentage Error (MAPE) of forecasts.


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