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Software Engineering Team Lead

3 weeks ago


Copenhagen, Copenhagen, Denmark Amazon Full time
Company Overview
A leading e-commerce company, Amazon, is seeking a skilled technical professional to join its Compliance Shared Services (CoSS) organization. The SPIDER team within CoSS focuses on building shared services for managing regulations and requires an experienced engineering support manager to assist with support for multiple CoSS products and services.

The ideal candidate will have experience managing software engineering support teams or equivalent and a track record of driving projects to improve software development/business/customer service support-related processes. A strong technical background, excellent communication skills, and the ability to lead multi-functional teams are essential for this role.

This position involves direct management of a team of 8+ support engineers, process and service improvements, monitoring day-to-day operational efficiency, planning, some project management for software within the team, enhancing and maintaining a best-of-class engineering team, and management of resources across teams.