Technical Communications Lead

6 days ago


Copenhagen, Copenhagen, Denmark Monta Full time
Technical Communications Lead

We're seeking an experienced Technical Communications Lead to join our Content Team. As a key member of this team, you will lead the development of high-quality technical content that empowers our customer-facing teams. You'll work closely with cross-functional teams to gather information, prioritize content needs, and ensure alignment.

Key Responsibilities:
  1. Product Updates
    Create and maintain high-quality documentation such as user guides, API references, and developer documentation.
  2. Help Center Management
    Maintain and expand the Help Center, ensuring articles are current, clear, and comprehensive.
  3. Content Development & AI Integration
    Leverage AI tools for content localization, updates, and adjustments.
  4. Agent Support & Knowledge Sharing
    Act as a bridge between development, support, and customer-facing teams to ensure smooth knowledge transfer.
  5. Tools & Collaboration
    Utilize the latest tools and software for content creation.

About You
  • Proven experience as a Technical Writer (in English), or in a similar role focused on software documentation.
  • Leadership experience in technical communications or content development.
  • Ability to motivate and guide team members to achieve high-quality content.


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