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User Experience Design Lead

1 week ago

Copenhagen, Copenhagen, Denmark Demant Polska Full time
About the Opportunity

This is an exceptional opportunity to join a world-leading hearing healthcare and technology group as a User Experience Design Lead. You will be part of a diverse and collaborative team that values customer centricity and innovation.

Key Responsibilities
  • Leverage your expertise in UX/UI design to develop and implement global user experiences that drive business results and customer satisfaction.
  • Collaborate with cross-functional teams to design and deliver scalable and efficient solutions that meet business requirements.
  • Analyze and optimize existing workflows and processes to improve usability and reduce user burden.
  • Develop and maintain a deep understanding of customer needs and pain points across various markets and regions.
  • Design and facilitate workshops, create wireframes, prototypes, and UI designs to validate solutions and gather user feedback.
Requirements and Qualifications
  • Mastery of usability principles, design thinking, and service design methodologies.
  • Experience with Dynamics 365 CE and its out-of-the-box features and customization possibilities.
  • Proficiency in leveraging low-code tools (Power Apps and AI) to enhance usability, automation, and personalization.
  • Strong communication and interpersonal skills, with ability to effectively collaborate with IT and business stakeholders.
  • Proven experience working agile and utilizing scaled lean-agile frameworks.
  • Familiarity with Azure DevOps and prioritizing work items.
  • Excellent English language skills, with ability to communicate complex ideas clearly and concisely.