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Senior Customer Support Manager

2 weeks ago

Aalborg, Ålborg Kommune, Denmark HOYER Rekruttering Full time

About the Role

We are looking for a seasoned After-Sales Service Manager to spearhead the establishment of a world-class after-sales service function, driving international growth and customer satisfaction.

This strategic role requires a commercial and entrepreneurial mindset, with the ability to thrive in an international environment. Fluency in English is essential, and some international travel is expected.

The successful candidate will join our dynamic management team and report directly to the COO, overseeing the development and implementation of after-sales services across the globe.

Key Responsibilities:

  • Developing and implementing a comprehensive after-sales service strategy to meet customer needs.
  • Fostering strong relationships with distributors and sales representatives.
  • Collaborating with cross-functional teams to drive business growth.
  • Providing leadership and guidance to the after-sales team.