Global Training Operations Specialist

1 month ago


Bagsværd, Gladsaxe Municipality, Denmark Novo Nordisk Full time

About the Role

In this position as Global Training Operations Specialist, you will be a key member of our team responsible for delivering standardized and automated training administration across Novo Nordisk.

We are seeking an experienced professional with a natural talent for customer support and an interest in training administration processes. As a first line of support, you will provide timely and accurate responses to internal customers seeking advice on topics related to training administration.

Your main tasks will include:

  • Supporting an increasingly agile workforce in minimizing time spent on maintaining training content
  • Acting as a subject matter expert in supported processes and sharing learnings with relevant stakeholders
  • Participating in building and implementing a new service management solution
  • Seeking opportunities for optimization and standardization in our support setup

You will work closely with internal customers, your team members, and colleagues in Bangalore, India. To excel in this role, you must be adaptable and energized by working in a fast-paced environment with multiple tasks and topics simultaneously.

Requirements

We are looking for a candidate with:

  • Experience from other administrative roles within training administration
  • 2+ years of experience working in an international environment preferably within the pharmaceutical industry
  • Experience from implementation or operation of a service management system
  • Familiarity with GMP requirements, ideally for the training process
  • Flair for and interest in IT systems

What We Offer

You will join the business area Training & Capability Building, part of Global People and Organisation. You will become part of a department that strives for operational excellence and sets ambitious targets.

Compensation

The estimated salary for this position is between $80,000 - $110,000 per year, depending on qualifications and experience.



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