Innovative User Experience Specialist

1 week ago


Copenhagen, Copenhagen, Denmark All Gravy Part time

We are modernising the tools for frontline employees and transforming the experience into one that is engaging and motivating; making their lives easier - from getting paid to developing their careers.

At All Gravy, we're a motivated, young, and dynamic team working closely together on our mission – at the moment, we are 33 people. We have fun together while collaborating to create a product people love, and we aspire to be the best place to work.

The job will involve conducting in-depth interviews with frontline workers to uncover insights about their experiences, pain points, and motivations. You'll take initiative to find and meet users in person, visiting workplaces (restaurants, cafes, shops) and engaging potential interviewees through cold canvassing to gather authentic feedback.

Responsibilities
  • Schedule and carry out face-to-face interviews with frontline workers to document their day-to-day challenges and gather raw feedback.
  • Take the lead in recruiting interviewees by visiting restaurants and other venues, approaching people in person and sparking their interest in sharing insights.
  • Turn interview notes into findings that highlight key pain points and present them to the Product Designers and Managers.
  • Collaborate with the Product and Design Team to shape our roadmap, advocating for user needs from discovery to launch.
Requirements
  • You're a people-person and a natural investigator, always wondering why people do the things they do.
  • You thrive on uncovering stories and understanding perspectives that others might miss, with a keen interest in user-centric design and human-centered research.
  • You're comfortable with fieldwork, happy to approach strangers for interviews and make them feel at ease.
  • You spot patterns in interview notes and transform raw data into recommendations, able to share these insights clearly and guide the team.
What We Offer

We offer flexible working hours to accommodate your studies and a chance to gain real-world experience in a high-growth tech startup environment.

Our office is in central Copenhagen, with all the perks you'd expect from a startup – daily lunches, social events, a foosball table, a stocked fridge with snacks & drinks, and a regular Friday bar.



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