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Global Operations Specialist

1 month ago


Ballerup, Ballerup Kommune, Denmark ABB AS Full time
Global Operations Specialist

About the Role

We are seeking a highly skilled Global Operations Specialist to join our team at ABB A/S. As a key member of our Energy Industries division, you will play a critical role in delivering complete software solutions across energy-related industries.

Key Responsibilities

  • Support the Energy Industries division in delivering software solutions to a wide range of customers, including those in renewable energy, conventional power generation, fuels and petrochemical production, and water and wastewater distribution and processing.
  • Partner with product managers, business stakeholders, and champion super users to continually evaluate business processes, define process improvements, and enhance data quality.
  • Own and improve sales tools and training programs, enabling trackable learning and engagement while developing and promoting sales collateral and promotional materials globally.
  • Support and coordinate product commercialization activities related to product releases, ensuring alignment with PAEN business product management processes.
  • Drive key initiatives, such as net promoter score assessments and various process improvement projects.
  • Generate visibility for software products and services by owning and improving product data for opportunity tracking.
  • Be our team's Salesforce and data analytics champion, completing related tasks with precision and expertise.

Requirements

  • Bachelor's degree in a technically relevant field, with over five years of experience in CRM, mastering Salesforce administration.
  • Deep understanding of best practices in sales operations, coupled with basic knowledge of PowerBI.
  • Proven track record of partnering with product organizations to create and deliver impactful sales tools and training.
  • Growth mindset, combined with a servant-leader approach, making you a careful, empathetic listener who empowers others to succeed.
  • Persistence and ability to build credibility quickly with customers and internal stakeholders.

About ABB A/S

We value people from different backgrounds and are committed to creating a diverse and inclusive work environment. If you are ready to take the next step in your career and bring your unique blend of skills and experience to a dynamic new team, we encourage you to apply.