Digital Business Development Manager
1 week ago
IFS is a multinational software company that empowers businesses to be their best. With over 7000 employees across the globe, we deliver innovative enterprise software solutions through a single cloud-based platform.
We believe in flexibility, innovation, and making a positive impact on society. Our mission is to help businesses solve complex challenges and create a better future through collaboration and trust.
Diversity and inclusion are at the heart of our organization. As a truly international company, we value different perspectives and strive to respect all points of view.
By joining IFS, you'll become part of a dynamic global environment where you can make a real difference. We're committed to sustainability and want to empower our employees to succeed.
We're looking for forward-thinking professionals to work with us in creating a brighter future.
About the Role
The Digital Sales Executive (DSE) plays a pivotal role in ensuring the timely and successful renewal of contracts and license management for assigned territories. Effective license and contract management are crucial in mitigating compliance risks and ensuring mutually beneficial relationships between IFS and customers.
The DSE will collaborate closely with Regional Renewals lead, Regional Customer Optimization lead, Install Base Sales, and other key stakeholders to achieve this goal.
Key Responsibilities
- Drive sales execution and continuously enhance sales skills
- Create Account Plans including deal action cards, mutual evaluation plans, and power maps for named accounts
- Owning the end-to-end sales process, including understanding customer needs, agreeing on a mutual evaluation process, and utilizing resources within a matrix organization to achieve results
- 100% responsibility for meeting annual sales targets and delivering quarterly budgets
- Maintain complete CRM and account hygiene, along with sales cadence, administration, and accurate forecasting
- Work proactively with partners and customers as a trusted advisor to ensure they use IFS software assets in alignment with contractual terms and conditions
- Engage with customers to address concerns, answer questions, provide quotations, and renewal motivations
- Negotiate renewal and upgrade arrangements, including uplifts, up-sell, and contract alignment with current usage data
- Collaborate with legal and finance teams to ensure compliance with contract terms and financial objectives
- Support and work effectively with a minimum of 40 customers
- Adhere to all internal sales processes and approvals
- Ability to work independently and successfully with remote and close colleagues and teams
- Work with customers and partners to appreciate their current and future software usage needs and advise them on optimal licensing models to remain compliant
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