Process Optimization Lead

2 days ago


Copenhagen, Copenhagen, Denmark PARETO SECURITIES AS Full time
About the Job
As a Process Manager at Banking Circle, you will play a critical role in shaping our engineering team's success. You will collaborate with cross-functional teams to drive process improvements, ensure timely resolution of incidents, and maintain excellent client relationships. To excel in this position, you will need strong analytical and problem-solving skills, excellent communication abilities, and the ability to work effectively in a fast-paced environment.

Responsibilities:
  • Manage and drive the Incident Management Process.
  • Collaborate with teams to resolve incidents.
  • Maintain client relationships.

Requirements:
  • Demonstrated capability from an applicable role.
  • Expertise or experience in Problem and Change Management processes.
  • Solid project management skills.

Benefits:

We offer a competitive salary, generous benefits package, opportunities for continuous learning, and a dynamic, collaborative culture that values personal initiative and professional achievements.



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