Operational Director

1 week ago

Copenhagen, Copenhagen, Denmark Livezoku Full time
About Us

Livezoku is a design-led company that's reimagining the future of hospitality. We're passionate about creating a community-driven experience that feels personal, thoughtful, and memorable.

Salary and Benefits

We offer a competitive salary and bonus structure tied to your performance. You'll also enjoy a comprehensive benefits package, including health insurance, pension scheme, and access to our employee perks.

Job Description

This is an exciting opportunity to lead a high-performing team and drive commercial success. You'll be responsible for overseeing all aspects of operations, team development, guest satisfaction, and financial performance.

  • Key Responsibilities:

  • Lead with clarity and purpose: Create a high-performing team culture grounded in trust, development, and collaboration.

  • Drive commercial success: Analyze performance, optimize the P&L, and implement strategies to grow revenue while keeping costs in check.

  • Optimize for impact: Ensure all operational processes run like clockwork and continuously seek out ways to work smarter.

  • Live and breathe the Zoku experience: Set the tone for a guest experience that feels personal, thoughtful, and memorable.

Requirements

To succeed in this role, you'll need:

  • Strong leadership experience: In the international hotel or short-stay industry, ideally in Denmark.
  • A track record in building high-performing teams: Delivering operational excellence and driving commercial success.
  • Deep understanding of financial performance: Including budgeting, forecasting, and P&L analysis.
  • Commercial and entrepreneurial mindset: Paired with a pragmatic, hands-on attitude.
  • Familiarity with Danish hospitality laws: A commitment to compliance.
  • Authentic leadership style: Motivating and unifying people.
  • Passion for guest experience: Service innovation and continuous improvement.
  • Ability to stay composed: Lead with empathy and think ahead.

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