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Microsoft Cloud Solutions Expert

3 weeks ago

Copenhagen, Copenhagen, Denmark Advania Danmark Full time

Company Overview

Advania Danmark operates as a leading provider of Microsoft solutions, delivering exceptional customer experiences through robust enablement programs and unified support across sales and licensing, customer experience, and operations.

We empower our customers by leveraging Icelandic expertise to expand the Danish market, ensuring comprehensive support and alignment across departments to enhance customer satisfaction.

Job Description

In this role, you will provide expert guidance on Microsoft licensing options and solutions to meet customer needs. Through your work, you will deliver exceptional customer service, ensuring a positive and seamless experience for all clients.

As a key player in establishing and strengthening Advania's position as the top Microsoft partner in Denmark, you will have the opportunity to lead market development initiatives to grow our presence and influence in the Microsoft solutions space.

You will be working closely with cross-functional teams, collaborating with colleagues from other business areas, and ensuring successful service delivery and customer satisfaction for your portfolio customers with the aim to expand in our market.

The unique aspect of this role is the chance to drive digital transformation by leveraging Microsoft cloud services to enhance customer solutions.

Required Skills and Qualifications

  • Strong knowledge of Microsoft licensing and sales processes
  • Deep understanding of and passion for technology
  • Ability to stay up to date with the latest Microsoft products, services, and licensing changes
  • Excellent customer service skills with a focus on empathy and proactive problem-solving
  • Ability to think creatively and adapt to changing customer needs
  • Strong communication and interpersonal skills
  • A team player with a positive attitude and a passion for helping others succeed
  • Fluency in English is required
  • Commitment to diversity, equity, and inclusion in all aspects of work

Benefits

This role offers a unique opportunity to work with a dynamic and customer-focused team, empowering customers through robust enablement programs and ensuring alignment across departments to enhance customer satisfaction.

As part of our recruitment process, final candidates undergo a mandatory background check and qualitative check before making a hiring decision.

We welcome applicants with diverse backgrounds, experiences, and perspectives, as we know that broader diversity enriches each of us and enhances both efficiency and creativity in our work.