Critical System Specialist
4 days ago
Job Summary
We are seeking a highly skilled Technical Incident Manager to join our operations team. The successful candidate will be responsible for managing and resolving technical incidents that impact our customers and services.
The ideal candidate will have a strong IT background, experience with incident management, and excellent communication skills. Leadership experience and knowledge of the construction industry are desirable.
Responsibilities:
Major Incident Coordination: Lead and facilitate incident response meetings
Major Incident Response: Develop and maintain the incident management process
Communication and Reporting: Communicate with stakeholders during and after an incident
Continuous Improvement: Drive post-incident reviews and continuous improvements
Working at Dalux
Dalux is a Danish software company that develops user-friendly digital tools and BIM technology for the construction industry. Our products are used in over 140 countries globally, and we are committed to making the construction industry smarter and more effective.
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