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Technical Service Specialist

3 weeks ago

Copenhagen, Copenhagen, Denmark Philips Danmark AS Full time
Job Description

We are seeking a highly skilled Technical Service Specialist to join our team in Copenhagen, Denmark. As a Technical Service Specialist, you will be responsible for delivering exceptional service to our customers by executing service activities such as regular preventative maintenance, emergency service, faultfinding, upgrades, and installations according to Philips' quality standard policies.

Your key responsibilities will include:

  • Executing service activities with high accuracy and attention to detail.
  • Completing and submitting service records, job sheets, field problem reports, and other relevant administrative tasks in a timely manner.
  • Serving as a liaison between the customer and the company on administrative and technical matters.
  • Reporting customer feedback and following up on assigned quality and regulatory training.
  • Maintaining a professional relationship with customers and identifying opportunities to improve customer satisfaction.

About the Role

This is an excellent opportunity to work with a leading healthcare technology company like Philips Danmark A/S. As a Technical Service Specialist, you will have the chance to develop your skills and expertise while making a real difference in people's lives.