Intelligent IoT Network Specialist

2 weeks ago

Copenhagen, Copenhagen, Denmark United Nations Development Programme Full time

Company Overview:

The United Nations Development Programme (UNDP) is a global development network of 170 countries and territories. We aim to eradicate poverty, reduce inequalities, and improve living standards.

About the Role:

We are seeking an Intelligent IoT Network Specialist to join our team in Copenhagen. As an intern, you will play a vital role in supporting our Country Offices around the world with ICT and Green Energy solutions.

Job Description:

Key Responsibilities:

  • Installation and Operation: Set up and install IoT networks and infrastructure in UNDP Country Offices and projects under cooperation between UNDP and other UN agencies.
  • Troubleshooting and Resolution: Provide technical support to resolve issues related to network and connectivity using standard procedures.
  • Alarm Handling and Escalation: Handle incoming incidents through UNall ITSM platform and monitor alarms sent by NMS/dashboard.
  • Capacity Building and Field Operation Support: Support capacity building exercises by assisting the preparation and organization of global webinars, trainings, and on-site operational support.
  • Development of IT Systems: Assist in developing IoT system operation procedure and structure to provide efficient/fast responses.
  • Documentation and ISO 9001 Compliance: Write documentation related to IoT support operation and ensure compliance with corporate standards and ISO 9001:2008.

Requirements:

  • Technological Expertise: Has interest and understanding of IoT, Data Analytics, software engineering, sustainable development-oriented areas of work
  • Innovation: Has interest in developing smart solutions for UNDP, focusing on ICT services
  • Problem Solving: Has good analytical skills in gathering and consolidating data for practical implementation
  • Teamwork: Communicates effectively when working in a team, and can work independently with a proactive attitude and a goal-oriented mindset
  • Planning and Organization: Good in organizing and structuring various tasks and responsibilities, and developing/creating technical documents/knowledge articles
  • Collaboration: Displays cultural, gender, religion, race, nationality, and age sensitivity and adaptability
  • Interest in Working Internationally: Has interest and motivation in working in an international organization
  • Commitment to Learning: Consistently approaches work with energy and a positive, constructive attitude. Responds positively to feedback and differing points of view
  • Delivery: Is a self-starter and initiative-taking person with a goal-oriented mind-set; good in organizing and structuring various tasks and responsibilities, effective when working in teams and independently

Required Skills and Experience:

  • Applicants must meet one of the following requirements:
    • Be enrolled in a postgraduate degree programme (such as a master's programme, or higher);
    • Be enrolled in the final academic year of a first university degree programme (such as bachelor's degree or equivalent);
    • Have recently graduated with a university degree (as defined in (a) and (b) above) in the field of IT Technician/Software Developer, Computer Science, Electrical Engineering, and if selected, must start the internship within one year of graduation;
    • IT/Software Development, Programming languages (Python, Java, SQL), data analysis, or web development;
    • Sensors & Actuators, Data collection, calibration, real-time monitoring;
    • Knowledge in the field of Embedded Systems, Data Analytics, ML/AI, Computer Networking, API Programming, or similar areas;
    • Knowledge in IoT technologies such as IoT Security, IoT Analytics, IoT platform, IoT connectivity/communication, IoT Device Management, Azure IoT Hub, Azure IoT Central is an advantage;
    • Knowledge in MQTT, Webhooks, REST API, Node-Red, FTTT, Grafana, Time Series Database, HTML, CSS, JavaScript, JSON is an advantage;
    • Knowledge in Data Science, Data Quality Assurance and Data Management is an advantage;
    • Knowledge in Network Infrastructure troubleshooting and maintenance, LAN/WAN technologies, Hardware configuration including network switches and routers, Identification and prevention of any potential network issues, ICT Security is an advantage;
    • Knowledge and expertise in cloud computing: understanding the cloud computing strategy and cloud-based infrastructure technologies, apply such knowledge and experience in developing infrastructure setup is an advantage;
    • Knowledge and experience in IoT operation and support, applying standard practice and guideline such as ITIL and ISO is an advantage;
    • Knowledge and experience in developing scripts to automate Infrastructure management/operation tasks is an advantage;
    • Good knowledge of Microsoft cloud technologies (Office 365, SharePoint Online, Azure) and back-office platform (SharePoint, SQL) and frameworks (.NET, PowerShell, etc.) is an advantage;
    • Knowledge and being a proficient user of Microsoft Office productivity tools is an advantage;
    • Good knowledge of Data Science principles and hands-on experience with scripting language such as Python is an advantage;
    • Interest in developing sustainable ICT solutions, focusing on modern ICT innovations that enhance collaboration within UNDP and with its partners is an advantage;
    • Ability to translate IT technology to business users and to non-technical language is an advantage;
    • Interest and understanding of customer-oriented service delivery, with focus on innovative enterprise ICT solutions, IoT solutions, collaboration, and customer experience is an advantage;
    • Understanding of data management, including real-time/streaming data, data warehousing, and data cleansing is an advantage;

Benefits:

  • In accordance with the UNDP Internship policy, UNDP interns are eligible to receive a monthly stipend, with the rate varying depending on the duty location;
  • Where an intern is financially supported by an institution, government, or third party, UNDP will, subject to the rules of such institution, government, or a third party, pay the intern the difference, if any, between the external financial support provided and the applicable UNDP stipend;
  • Where an intern is engaged in-person and is not financially supported by any institution or programme, a stipend intended to help cover basic daily expenses related to an in-person internship, such as meals and transportation at the duty station, is paid by the receiving office;
  • A remote reduced stipend is intended to help cover expenses related to the internship, such as internet connections or other means to remain in contact with the receiving office, is paid by the receiving office;

Others:

  • This internship is an excellent opportunity to gain worldwide connections with other talented interns and UN staff from other agencies;
  • The intern will have the chance to interact with people outside the UNDP ITM Unit located at UN City in Copenhagen;
  • The intern will be expected to work full-time but flexibility is allowed for their education programme;

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