Client Service Associate

4 weeks ago


Copenhagen, Copenhagen, Denmark Saxo Bank Full time

About Saxo Bank:

We are a global financial services company that enables people to fulfill their financial aspirations. Our vision is to provide access to global capital markets for everyone, not just the privileged few. We use technology to deliver a user-friendly and personalized experience for our clients.

Job Overview:

We are seeking a Client Service Associate to join our Client Service team in Copenhagen. As a Client Service Associate, you will be responsible for providing first-class client experience in a dynamic and ever-changing environment. You will assist clients with a wide range of queries, from trading to funding related questions.

Responsibilities:

  • Advise and assist clients on our wide product range across all asset classes
  • Act as a client-facing specialist with extensive knowledge of our industry-leading trading platforms
  • Ensure regulatory compliance through execution of global governance
  • Always act in the best interest of our clients and Saxo
  • Increase client digital interaction with Saxo

Requirements:

  • 2+ years of experience in a client-facing role
  • Preferably education related to service, finance, business, or similar
  • Knowledge of the financial industry and products
  • Fluent in English and one other language - written and verbal
  • Motivated by clear goals and thrive with having transparent performance indicators
  • Great communicative skills with excellence in both conveying specialist knowledge as well as simple instructions

Our Culture:

We value diversity and inclusion and see it as a genuine source of strength to drive growth, foster innovation, and position us for long-term success. We encourage an open feedback culture and supportive team environments enabling employees to grow and fulfill their career aspirations.

How to Apply:

Click here to create an account and upload your resume and a short motivation. We look forward to getting to know you better.



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