Global Operations Technician

5 days ago


Aalborg, Ålborg Kommune, Denmark HOYER Rekruttering Full time

Ocuco is a leading provider of optical software solutions, and we are now seeking a skilled Professional Service Supporter to join our team. As a key member of our Global Operations team, you will be responsible for providing technical support services to our customers, installing our software on their sites, and training them on how to use it effectively.

Key Responsibilities
  • Providing technical support to our customers via phone, email, or on-site visits
  • Installing our software on customers' sites and ensuring it is configured correctly
  • Delivering training sessions to customers on how to use our software effectively
Requirements
  • A relevant degree (doesn't have to be an IT degree)
  • Perfect fluency in Danish and English
  • 1+ years' experience in a customer-facing role supporting a business application
  • Ability to acquire new technical information quickly
  • 'No problem', 'Can do' attitude that always gets the job done

Ocuco offers a range of benefits, including a competitive salary package, pension scheme, insurance package, wellness program, and many other perks.



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