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Technical Support Expert

2 weeks ago

Copenhagen, Copenhagen, Denmark Veo group Full time

Veo's innovative AI-based sports camera technology has revolutionized the way sports teams capture and analyze games. Our automated camera solution streamlines match recording and training session capture without requiring a dedicated operator.

This groundbreaking technology enables over 40,000 clubs worldwide to access video analysis tools, democratizing the world of sports and making it more accessible to teams at all levels.

As a forward-thinking company, Veo prides itself on its diverse and inclusive team of innovators, creators, and problem-solvers who share a passion for delivering exceptional products and fostering a positive work environment.

We are seeking an IT Support Specialist to join our team in Copenhagen, providing technical assistance to our colleagues in Miami and contributing to the company's global impact.

Key Responsibilities:
  • User Support: Provide high-quality on-site IT support to our Copenhagen office staff and occasional remote assistance to our Miami offices, addressing various technical issues across PC, Mac, and Linux platforms.
  • Device Management: Configure, set up, and maintain IT equipment to ensure all hardware is operational and ready for use.
  • System-User Administration: Ensure smooth user account management, guaranteeing proper onboarding and offboarding processes, and maintaining system security and integrity.
  • Documentation: Develop and update technical documentation to facilitate user understanding and effective utilization of our IT resources.
  • Meeting Room Support: Maintain and service meeting room equipment to ensure seamless operation during meetings and events.
  • System Implementation: Collaborate in deploying new IT systems, contributing to planning, testing, and rollout phases.
  • Network Administration: Monitor network traffic, troubleshoot network issues, and maintain network equipment.
  • Ad Hoc Tasks: Address various IT-related tasks as they arise, demonstrating flexibility and a proactive approach to problem-solving.
Qualifications:
  • A dynamic work environment presenting diverse challenges and opportunities.
  • A positive company culture valuing work-life balance and personal growth.
  • Access to state-of-the-art facilities, including an indoor ball court, rooftop terrace, and fully equipped gym in our Copenhagen office.
  • Opportunities for professional growth and advancement within a global organization.

We welcome applicants from diverse backgrounds and value diversity and inclusion. Your creativity, potential, and ability to contribute meaningfully are what matter most.