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Senior SAP OTC Delivery Lead

1 week ago

Copenhagen, Copenhagen, Denmark Damco Spain SL Full time

Damco Spain SL is undergoing an exciting transformation, expanding its operations globally and adopting cutting-edge technologies to drive business growth.

We're looking for a skilled Enterprise Order Management Specialist to join our team, who will play a crucial role in leading our OTC implementation engineering teams and defining future SAP S/4HANA-based solutions.

This role offers a unique opportunity to work in a fast-paced environment, leveraging modern technologies and a strong bias towards action to deliver high-performance results and drive customer satisfaction.

Responsibilities:

  • Collaborate with product managers and engineering managers to define product vision, objectives, and key results aligned with business goals.
  • Translate business requirements into delivered products in OTC areas like credit & risk management, customer billing & invoicing, collections, dunning, disputes, claims, receipts, online customer solutions, and master data.
  • Be responsible for hands-on SAP solution delivery and configuration for OTC products across all Maersk business units.
  • Work on both current legacy SAP ECC environments and future SAP S/4HANA solution.
  • Collaborate with agile teams, including O2C product owners, SAP developers/engineers, and scrum masters, to execute prioritized backlogs.
  • Assist in managing the Product Backlog: prioritize needs, create backlog items, and map out dependencies with business users and customers.
  • Anticipate business and customer needs; create and use customer journey maps and develop deep knowledge of markets where the product operates.

Requirements:

  • 3+ years' experience as SAP Functional Order-to-Cash (OTC) Engineer.
  • Very good domain knowledge and hands-on SAP experience in at least one or more areas of SAP Order Management, Billing/Invoicing, Collections, Disputes & Claims Management, Credit & Risk Management, Accounts Receivables Management, Customer Self Service & Master Data.
  • Responsible for solution delivery (including configuration, build & testing) and support for SAP ECC modules of primarily SAP SD with support to SAP MM & SAP FI across Maersk business units.
  • Good Experience in EDI IDOC processing (Inbound and outbound) and handling issues related to IDOC processing.