Backend Infrastructure Operations Lead
3 weeks ago
About Us
C/O XL BYG Brejnholt Randers A/S, a leading European retailer and distributor of heavy building materials, is seeking an experienced Backend Infrastructure Operations Lead to join our dynamic team. This role offers a unique opportunity to work with a well-established company committed to reaching net zero emissions by 2050.
Job Summary
We are looking for a highly skilled individual to oversee the operation of our entire backend infrastructure in an outsourced environment. The successful candidate will be responsible for ensuring the stability, availability, and performance of our IT infrastructure through effective collaboration with external partners. Key responsibilities include acting as the main liaison with partners, managing vendor relationships, and ensuring adherence to SLAs. Proactive issue resolution, developing strategies for continuous improvement, and coordinating with internal stakeholders are also essential components of this role.
Key Responsibilities
- Plan and implement infrastructure changes and releases
- Monitor capacity and performance trends
- Enforce security policies
- Develop and maintain disaster recovery plans
Requirements
The ideal candidate should have a minimum of a Bachelor's degree in Computer Science, Information Technology, or a related field. They must possess an in-depth understanding of backup, archive, storage, compute, network, and cloud technologies, along with hands-on experience managing complex infrastructure environments. Proven experience in vendor management, including establishing and maintaining effective partnerships, negotiating contracts, and managing performance, is essential. Strong analytical and problem-solving skills are required to troubleshoot complex infrastructure issues and implement effective solutions. Excellent communication and collaboration skills are crucial for building strong relationships with both internal and external stakeholders.
Bonus Points
- Experience working in an outsourced IT environment
- Experience with ITIL incident and problem management processes
- Experience with disaster recovery and business continuity planning
Location
Aarhus, Denmark.
Salary
Estimated salary range: €70,000 - €100,000 per annum, depending on experience and qualifications.
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