Digital Transformation Lead

2 weeks ago


Copenhagen, Copenhagen, Denmark Novo Nordisk AS Full time

We are seeking an experienced Digital Transformation Lead to join our team at Novo Nordisk A/S. In this role, you will be responsible for leading UX research initiatives across digital projects, focusing on Novo Nordisk employees as end users.

About the Position

As a Senior UX Researcher, you will be part of the Design Hub based at Novo Nordisk's new location in Ørestad, Copenhagen. Your primary responsibility will be to plan, conduct, and communicate user research insights to support digital initiatives across internal Novo Nordisk digital solutions.

Key Responsibilities:
  1. Lead UX research in digital projects, focusing on Novo Nordisk employees as end users.
  2. Plan, drive, and conduct research to address user pain points and challenges effectively.
  3. Challenge the status quo and advocate for a user-centered design approach.
  4. Define research problems and identify opportunities within digital solutions.
  5. Conduct qualitative and quantitative research to validate digitalization ideas from stakeholders.
  6. Build empathy with users by creating personas, user journeys, and other key artifacts.
  7. Foster strong relationships with stakeholders, influencing product development with research-driven insights.

On a personal note, we are looking for someone who is proactive, curious, and driven by user empathy. You have a strong ability to challenge the status quo, spot new opportunities, and work in a structured and organized manner. You thrive in a collaborative environment and enjoy working closely with developers, management, product owners, and business analysts to drive impactful change.

The UX Research & Design department consists of 25 colleagues across three competence groups: UX Research, Service Design, Techno Anthropology and UX Design. Our team is responsible for designing and developing innovative digital solutions for Novo Nordisk. We focus on best practices in UX research, design, and digital consulting, ensuring that user needs are at the center of all our digital transformation initiatives.



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