Digital Transformation Strategist

2 weeks ago


Copenhagen, Copenhagen, Denmark 3Shape AS Full time

About the Role:

We are seeking an experienced digital leader to shape our global digital strategy and customer experience initiatives as Director, Head of Digital Experience. This is an exciting opportunity to oversee our Development and Digital Experience (DX) Department, comprising ~80 professionals across multiple countries.

  • Lead and coordinate 8 cross-functional teams specializing in Agile Excellence, UX/UI Design, and business applications (ERP, CRM Dynamics 365, Subscript/Zuora, Integration Platform, eCommerce SiteCore/Magento, and MarTech Portfolio).
  • Define and execute strategic goals for customer-facing digital experiences, leveraging future-focused technology to enhance business and customer engagement.
  • Foster a collaborative culture with a significant emphasis on leadership development, coaching, and managing managers.

Key Responsibilities:

  • Cultivate an effective collaboration with commercial functions and within Group IT, Enterprise Architecture, IT PMO, and Infrastructure & Services.
  • Ensure delivery on our Must Win Battle "Fit for purpose digital infrastructure".
  • Navigate complex stakeholder relationships with a high level of diplomacy, strategic leadership, and change management skills.

What We Are Looking For:

  • An experienced leader who has overseen multiple teams and shaped digital strategy.
  • A deep understanding of digital experience, business applications, and agile methodologies.
  • Effective stakeholder management and diplomacy skills to align cross-functional teams with business goals.


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