Digital Infrastructure Specialist

5 days ago

Copenhagen, Copenhagen, Denmark United Nations Development Programme Full time
Company Overview:
At the United Nations Development Programme (UNDP), we harness our global expertise and network to deliver innovative solutions for sustainable development. We support countries in their journey towards peace, stability, and prosperity, with a focus on achieving the Sustainable Development Goals.

Job Description:
We are seeking a highly motivated and detail-oriented Digital Infrastructure Specialist to join our team. As an integral part of our Information and Technology Management (ITM) unit, you will be responsible for supporting the development and implementation of digital platforms that enhance the delivery of our services to UNDP country offices worldwide. Your primary focus will be on providing effective digital platform services, including OneICTBox, Managed Security Services, and cloud-based network infrastructure services. You will work closely with our team to maintain and improve the UNDP Global NMS platform, as well as promote, test, update, and work with Cloud solutions – Cisco/Meraki technology/solution and similar. Additionally, you will assist in developing and implementing cloud-based Unified Communication Systems, Business Applications based on SharePoint Online, PowerApps, PowerBI, together with Data Analytics tools, and contribute to drafting quality-focused training material, procedures, instructions, and templates from best practice and disseminate through a Practice Community.

Responsibilities:
- Assist in providing effective digital platform services to UNDP Country Offices worldwide
- Maintain and improve the UNDP Global NMS platform
- Promote, test, update, and work with Cloud solutions – Cisco/Meraki technology/solution and similar
- Develop and implement cloud-based Unified Communication Systems
- Assist in developing and implementing Business Applications based on SharePoint Online, PowerApps, PowerBI, together with Data Analytics tools
- Contribute to drafting quality-focused training material, procedures, instructions, and templates from best practice and disseminate through a Practice Community
- Assist the Unit in organizing internal and external conferences
- Assist in the promotion of ITM's overall ICT strategic framework and work plan pertaining to the minimum ICT standards, infrastructure, and connectivity dimensions
- Assist the Business Development Group in hosting webinars and presenting/explaining ICT solutions that are developed in-house to country office

Requirements:
- Cloud computing: understands the cloud computing strategy and cloud-based infrastructure technologies, apply such knowledge and experience in developing infrastructure setup
- Information Security: knowledge in Information Security to apply in developing infrastructure setup
- ICT operation support: knowledge in ICT operation and support, applying standard practice and guideline in supporting colleagues
- Programming Skills: basic knowledge in developing scripts to automate management/operation tasks
- Client orientation: maintains effective relationships with clients to understand and meet or exceed their needs
- Process Innovation: Identifies opportunities for process, system, and structural improvement as well as improving current practices, increasing effectiveness, and achieving efficiency gains
- Project Management: Able to organize and structure different tasks, good analytical skills in gathering and consolidating data and research for practical implementation
- Communication: communicates effectively when working in teams and have a proactive attitude with a goal-oriented mind-set
- Collaboration: displays cultural, gender, religion, race, nationality, and age sensitivity and adaptability and Interest and motivation in working in an international organization

Education and Qualifications:
Applicants to the UNDP internship programme must at the time of application meet one of the following requirements:
- Be enrolled in a postgraduate degree programme (such as a master's programme, or higher)
- Be enrolled in the final academic year of a first university degree programme (such as bachelor's degree or equivalent)
- Have recently graduated with a university degree (as defined in (a) and (b) above) in the field of IT Technician/Software Developer, Computer Science, Electrical Engineering, and if selected, must start the internship within one-year of graduation
- Be enrolled in a postgraduate professional traineeship program and undertake the internship as part of this program

Benefits:
The purpose of the Internship Programme is not to lead to further employment with UNDP, but to complement an intern's studies. Therefore, there should be no expectation of employment at the end of an internship. The stipend provided by UNDP will help cover basic daily expenses related to the internship. All other expenses connected with the internship will be borne by the intern, sponsoring government or institutions. As an intern, you will have the opportunity to work in a dynamic and informal atmosphere, surrounded by a team who work in contact with various partners from more than 170 countries. You will also gain worldwide connections with other top-talented interns and UN staff from other agencies.

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