Cyber Security Operations Manager
3 days ago
About Pandora A/S
Pandora is a world-leading jewelry brand, and as we accelerate our digital journey, we're looking for an experienced Cyber Security Operations Manager to join our growing Cyber Security Operations team.
The ideal candidate will have 3+ years of experience working in a cybersecurity operations center or incident management function(s), with expertise in process improvement, documentation, and optimization of security incident management workflows. They should also have a strong understanding of network protocols, operating systems, and security technologies, as well as solid analytical skills in data manipulation.
Key Responsibilities:
- Incident Management & Response: Own the end-to-end process for managing and responding to security incidents, ensuring timely detection, containment, and eradication.
- Support Detection Engineering: Collaborate with internal engineering teams to enhance detection mechanisms, ensuring alignment between detection strategies and incident response.
- MSSP Coordination: Act as the primary point of contact with the external MSSP SOC, ensuring they are properly tasked and guided on incident response activities, escalations, and required actions.
- Process & Engineering Mindset: Identify unmet or unknown gaps in processes and supporting technology related to security incident management, and apply a process-driven and engineering-focused approach to design and implement improved versions of these processes.
- Operational Data Analysis: Utilize operational data from our platforms and interpret feedback from the external SOC to identify and implement improvements in logging, detection, and response actions.
- Incident Reporting & Documentation: Produce documentation of incidents, including timelines, root cause analysis, and lessons learned, and support the design and implementation of reporting mechanisms to enable data-driven continuous improvement in incident management processes.
- Incident Response Preparedness: Maintain and regularly update incident response plans, align dependencies, and ensure the execution of recurring testing to validate the effectiveness of response actions.
- Post Incident Review: Conduct detailed post-incident reviews, analyze response effectiveness, and identify areas for process improvement.
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