Customer Service Representative

1 month ago


Søborg, Gladsaxe Municipality, Denmark Baxter Full time

About Baxter

Baxter is a leading global healthcare company that has been pioneering medical innovations for over 85 years. Our mission is to save and sustain lives, and we're committed to making a positive impact on people around the world.

Job Summary

We're seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you'll be responsible for resolving customer inquiries, complaints, and requests in a timely and professional manner.

Key Responsibilities

  • Respond to customer inquiries and resolve issues related to product shipments, invoices, and returns.
  • Collaborate with cross-functional teams to resolve complex customer issues.
  • Provide excellent customer service and support to ensure customer satisfaction.
  • Manage customer returns and resolve issues related to product quality and functionality.
  • Set up new accounts and maintain accurate customer records.

Requirements

  • High school diploma required.
  • Previous experience in customer service or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Fluent in English and Danish.

What We Offer

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.
  • The chance to work with a leading global healthcare company.


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