Customer Service Representative
1 month ago
About Baxter
Baxter is a leading global healthcare company that has been pioneering medical innovations for over 85 years. Our mission is to save and sustain lives, and we're committed to making a positive impact on people around the world.
Job Summary
We're seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you'll be responsible for resolving customer inquiries, complaints, and requests in a timely and professional manner.
Key Responsibilities
- Respond to customer inquiries and resolve issues related to product shipments, invoices, and returns.
- Collaborate with cross-functional teams to resolve complex customer issues.
- Provide excellent customer service and support to ensure customer satisfaction.
- Manage customer returns and resolve issues related to product quality and functionality.
- Set up new accounts and maintain accurate customer records.
Requirements
- High school diploma required.
- Previous experience in customer service or a related field.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Fluent in English and Danish.
What We Offer
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
- The chance to work with a leading global healthcare company.
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