IT Operations Engineer
2 days ago
A.P. Moller - Maersk is a leading global shipping company that operates in a fast-paced and dynamic environment. Our terminal in Aarhus, Denmark, is at the forefront of innovation and technology, driving the future of integrated logistics. As an IT Support Specialist, you will play a critical role in ensuring the smooth operation of our terminal's IT systems, collaborating with international teams to deliver exceptional customer experiences.
About the Job
This is an entry-level position that offers opportunities for professional growth and development. You will work in a collaborative and dynamic environment, where no two days are the same. Key responsibilities include handling incidents and requests, troubleshooting hardware and software issues, and maintaining accurate records. Strong communication and problem-solving skills are essential, as well as a willingness to learn and adapt to new technologies.
Key Responsibilities
• Provide technical support and troubleshooting for end-users
• Collaborate with internal teams to ensure seamless IT operations
• Maintain accurate records of incidents and requests
• Participate in on-call rotations to ensure 24/7 support
• Stay up-to-date with the latest technologies and tools
Requirements
• Technical IT background or equivalent experience
• Excellent communication and problem-solving skills
• Ability to work in a dynamic, fast-paced environment
• Strong understanding of ITIL processes and ServiceNow (an advantage)
• Familiarity with Microsoft and Apple products, iOS and Android devices, and Meeting room technologies
• Willingness to learn and adapt to new technologies
What We Offer
• Competitive salary and benefits package
• Opportunities for professional growth and development
• Collaborative and dynamic work environment
• Flexible working hours and remote work options
• Access to the latest technology and tools
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