Onboarding Specialist

Onboarding Specialist

Continia is looking for a skilled and motivated Onboarding Specialist to join our Legal & Compliance team and play a key role in ensuring we meet all relevant legal and regulatory requirements related to customer onboarding.

If you have a proven track record of success in onboarding processes within an international company, and a strong understanding of onboarding processes, we'd love to hear from you

About your role and team

You will be joining our Legal and Compliance team. Your colleagues are based both in our Copenhagen and in Aalborg offices. Together you will work for better compliance, better structure and processes for all of Continia's customers and partners.

As an Onboarding Specialist, you'll be responsible for performing onboarding checks on new and existing business customers, ensuring compliance with relevant regulations and internal policies.

The role is vital in protecting Continia from malicious activities, financial crime and upholding our reputation. You'll be a detective, an analyst, and a problem-solver, utilizing our systems and your keen eye to investigate and resolve onboarding-related cases. Continia is currently not subject to statutory KYC obligations but may be in the future.

But it's not just about following procedures; it's about contributing to a better future for our onboarding process at Continia, and thereby a better process for our customers. We encourage you to actively participate in improving and streamlining our processes, particularly as we move towards greater automation. This can include implementation of new systems. Your insights and ideas will be invaluable as we strive to make our onboarding more efficient and effective.

Responsibilities:

• Perform onboarding checks on new business customers verifying that the information provided is correct and ensure that the customer is onboarded accordingly.
• Perform ongoing due diligence to ensure that we have up to date information.
• Collect and verify business identification documents, including company registration, ownership structure, and signatories.
• Conduct risk assessments and due diligence investigations on businesses.
• Analyze customer information to identify potential risks and red flags.
• Investigate and resolve onboarding related cases.
• Proactively participate in identifying areas for improvement in our onboarding policies, processes and systems.
• Assist with implementing new processes and systems.

As a Continia employee, you will enjoy the following:

• Flexible working hours at the office and in your home office. You can be based in either Aalborg or Copenhagen.
• Competitive compensation package.
• Local benefits such as subsidized lunch and an active employee association.
• Spectacular company events where you get to see colleagues from all around the world.

About you

We're looking for a detail-oriented and analytical individual with a strong work ethic and a passion for compliance and processes. You thrive in a fast-paced environment and have excellent communication and interpersonal skills.

We imagine you have the following qualifications and characteristics:

• 3+ years of experience in a similar position with onboarding of customers.
• Have experience working within an international company, ideally within software.
• Experience with onboarding systems and tools.
• Excellent communication and interpersonal skills.
• Knowledge of KYC regulations is a benefit, but not a requirement
• Strong analytical and problem-solving skills.
• A proactive and solution-oriented mindset.
• Fluency in English, both written and spoken.

If you think you'd be a great fit for this position, please upload your CV, including a few lines about why you're interested in this job. Applications are reviewed on an ongoing basis.

Continia commits to an inclusive recruitment process and equality of opportunity for all our job applicants with a Danish residence and work permit. We look forward to hearing from you

About Continia

Continia provides software for accounts payable automation, expense management, and bank integration to more than 20,000 customers worldwide.

We are proud of our strong company culture, where diversity and authenticity are valued. We believe in teamwork, open dialogue, and personal responsibility. Our focus on both personal and professional growth enables our employees to thrive and develop within the organization.

At Continia, we keep things simple, pragmatic, and results-driven. We celebrate successes—big and small—and come together at annual company-wide events.

Above all, we value time. Continia solutions give customers more time every day—to work, to live, to grow. That's why our motto is "It's About Time."