IT Partner Professional

5 days ago

Odense, Odense Kommune, Denmark Siemens Full time 60,000 - 120,000 per year

IT Partner Professional
Your responsibilities:

  • Serve as the single point of contact for all technical IT-related matters at Sem-Safe, with a clear focus on local network and server related topics
  • Support, diagnose, and resolve hardware, software, and connectivity issues (which helpdesk could not solve) for end-users —providing direct support

onsite and collaborating with central IT teams for complex incidents

  • Support the integration and rollout of Siemens standard technologies (Server infrastructure, network, applications) in close collaboration with Siemens

IT organizations and external partners

  • Manage and maintain the local IT infrastructure (e.g. VM Environment, Windows Servers, Linux Server, local network as well as the local active

directory)

  • Ensure implementation of Siemens Cybersecurity policies and practices for Sem-Safe (e.g. security patches, ACP process, compliance with IT

security/hardening requirements), acting as the local Information Security Contact

  • Coordinate and oversee day-to-day IT operations with internal and external vendors/partners—including request handling and issue escalation
  • Ensure smooth operation and timely troubleshooting of IT systems—acting directly where possible and escalating more complex issues as needed
  • Maintain up-to-date documentation and user guides for local technologies and processes
  • Monitor defined IT KPIs and escalate to the IT Head or Sem-Safe General Manager if required
  • Conduct brief user training sessions or workshops to ensure adoption and efficient use of Siemens IT tools
  • Provide feedback to improve end-user experience based on recurring issues and user interactions

Who we're looking for:

  • A proactive and continuous learner.
  • Willingness and flexibility to work 2-3 days per week on site in Odense (during onboarding phase: 4 days/week onsite expected)
  • Strong working knowledge of Server operating systems (Windows, Linux) and hardware components to ensure smooth local IT Operations, Security

and Business Continuity

  • 3–5 years of hands-on experience in IT support, helpdesk, or user engagement roles, ideally with enterprise environments
  • Strong working knowledge of IT infrastructure (SD-WAN, SD-LAN, M365, Mobile Device Management, IT/OT in factories, etc.)
  • Proven experience troubleshooting desktop, mobile, and network issues directly with end-users
  • Basic understanding of Information Security principles and guidelines
  • Strong troubleshooting, diagnostic, and problem-solving skills with a service-oriented, hands-on mentality
  • Ability to independently resolve technical issues and proactively support onsite users
  • Experience delivering practical user training and/or workshops
  • Excellent interpersonal and communication skills
  • Fluent in Danish and English

Join us
This is a great opportunity to gain insight into the energy industry and work alongside experienced professionals in a dynamic and innovative setting.

We encourage you to apply as soon as possible, as we will be assessing applications on an ongoing basis. If you have any questions regarding the recruitment process, feel free to contact us at We look forward to hearing from you

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