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Service Engineer
2 weeks ago
Do you have a strong technical background and a passion for solving complex customer challenges? Are you looking for a role where you can provide expert guidance, enhance service capabilities and ensure the effectiveness of the global service organisation? Then this opportunity is for you
DEIF A/S is a global leader in power efficiency, driving the green transition through advanced and innovative energy solutions. With more than
650 employees worldwide
, we're pursuing an ambitious growth strategy with a strong focus on sustainability. Our goal is to set new standards in energy efficiency and conversion – and become the market leader in intelligent energy control.
What is the job about?
At DEIF A/S, we specialise in the development and manufacturing of electronic devices designed to seamlessly control and switch between various energy sources, including solar, wind, diesel, and batteries, for efficient and reliable power production.
As
Service Engineer,
you'll join DEIF's Global Service Organisation in the 1st Line Service Team at our office in Zagreb, Croatia. You'll serve as the primary technical expert, providing top-tier support to customers and partners. Your role will include consulting customers and partners in pre- and after-sales activities in complex cases and driving service improvements.
"This role is perfect for someone who enjoys solving complex technical issues while mentoring and sharing knowledge with colleagues and other stakeholders",
says Palle Lind Nielsen, Department Manager of Global Service.
"It's not just an exciting job – it's also incredibly versatile. One day, you might be helping a marine customer troubleshoot a complex power management setup on a vessel, and the next, advising a partner on how to integrate our controllers into a hybrid energy system."
The working place is based in Zagreb, Croatia. To find the right candidate, we offer flexible work arrangements.
Main responsibilities and tasks
- Provide expert-level technical support and troubleshooting for complex customer cases
- Build structures (tools and ways of working) and foster global cooperation between global teams
- Collaborate with Sales and engage in both pre- and after-sales activities
- Execute technical training for customers and DEIF employees
- Service visits in connection with commissioning, replacement of products and troubleshooting
What you'll bring
- A degree in
Automation Technology, Electrical Engineering, Marine Engineering
, or similar - Experience as a
Service Engineer
,
Application Engineer
, or in a related role - Proficiency in
PLC programming
, ideally with
CODESYS (IEC , ST) - Familiarity with
Power Management
and
protection devices
is a plus - Good
English
skills in speaking and writing - Strong interest in using various digital tools
As a person, you thrive in a collaborative environment and are comfortable navigating complex technical challenges. You take initiative, embrace ambiguity, and stay resilient when handling demanding service cases. Most importantly, you have a strong drive to help customers succeed and a passion for continuous learning.
What You Can Expect from Us
At DEIF A/S, you'll be part of a highly professional and supportive work environment. Guided by our core values of
Ambition, Perspective, and Respect
, we cultivate a culture where
trust, accountability, and innovation
thrive. We believe in investing in our people and encouraging strong collaboration across our global organisation.
Want to know more about working at DEIF? Visit our
career page
today
How to apply
Send your application and CV as soon as possible on our website
. We expect interviews to be conducted on an ongoing basis.
If you want to learn more about the position, feel free to contact Department Manager of Global Service, Palle Lind Nielsen on e-mail
