Business Development Manager

About Fresha
Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide. Fresha is used by 130,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.

The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.

Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.

Fresha's ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.

The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google

Role Overview
Given our exciting and progressive growth plans, we are looking for an exceptional Business Development Manager to come join our global business.

Reporting directly to the General Manager and/or Head of Sales you will be accountable for managing outbound sales activity to qualify and develop prospects into Partners by actively engaging with them, including the use of creative follow-up communications.

The ideal candidate is someone who takes initiative, is a problem solver, and wants to contribute to supporting our growth.

What You Will Be Doing

• KPIs: Consistently achieve sales targets.
• Outreach: Reach out to key decision-makers via phone, email, and social touches to bring in new business (with occasional in-person meetings as appropriate).
• Selling: Present, promote, and sell Fresha's products and services through product demos to prospective and existing partners.
• Sales Cycle: Manage the entire sales process from prospecting to closing.
• Partnering: Perform cost-benefit and needs analysis to align Fresha's solutions with partner objectives.
• Collaboration: Work closely with other departments to ensure a seamless partner experience.
• Market Trends: Provide feedback on industry trends to enhance our offerings.
• Leads: Engage 100% of qualified inbound leads promptly and document outcomes in the CRM.
• Business Partnering: Serve as the lead point of contact for partners on all commercial activities.

This list is not exhaustive, and additional responsibilities may be required.

What We Are Looking For

• Experience: Minimum 2 years of B2B sales experience with a proven track record of success.
• Languages: Fluent in Danish, and English.
• Industry Knowledge: Experience in SaaS, online marketplaces, or payment platforms is highly desirable.
• Relationship Building: A true hunter and relationship builder.
• Organised: Ability to multitask, prioritise, and manage time effectively.
• Curiosity: Naturally curious with a strong desire for continuous growth and development.

Added bonus

• Added Bonus: Experience within the beauty and wellness industry.

At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role.

Interview process

• Screening Call: Video call with a member of the Talent Team (30 minutes).
• Skills & Experience Discussion: Video call with the General Manager (45 minutes).
• Presentation: In-person interview with the Chief Commercial Officer and General Manager (75 minutes).

We aim to complete the entire interview process and deliver feedback within two weeks.

Inclusive workforce
At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.

We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.

We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.

If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.