Senior Design Quality Coach

Job Description
Are you still a kid at heart and have a remarkable interest in ensuring we deliver the best build and play experiences to our audiences?
We are looking for a passionate colleague to lead the model quality assurance process and to support the design teams in creating experiences that meet the needs of kids of all ages around the world
This is your opportunity to make a meaningful impact—join us and be a part of something special
Core Responsibilities
Senior Design Quality Coaches (or Senior Model Coaches as we call them internally) are responsible for

• Support the overall product development plan and lead the model quality assurance process, to secure high quality in LEGO experiences when it comes to play experience and product safety
• Combine high quality standards with engaging design concepts
• Work as a team and provide support on all experiences that requires model coach support
• Identify if products have the right age mark fit by applying insights and knowledge on consumer capabilities and expectations
• Recognize building pitfalls, stability issues and technical challenges to identify and ensure a phenomenal play
• Have a consumer centric approach to mentor and guide LEGO designers to make design decisions based on consumer insights and knowledge on bricks and materials performance
• Develop and maintain user-friendly and engaging Rules & Tools and onboarding courses for colleagues, especially in LEGO DESiGN
• Engage in consumer testing and use insights to guide design development

Play your part in our team succeeding
The Model Governance Team sits within the LEGO DESiGN organization, supporting the product development by driving the Model Quality Assurance process. This is a team environment where there is a clear passion for the building journey and play experience, and for applying relevant tools from e.g. Rhino, NX calculation and consumer testing. In addition, our expert coaches act as a source of expertise to other designers and specialists, on diverse topics such as consumer capabilities, model stability, element platforms etc.

Please note
This role is based in Billund, Denmark.

Do you have what it takes?

• The ideal candidate has shown experience on product development processes and making vital adjustments during the process to maintain the overall goal and deadlines
• Develop guidelines and communicate its content to users
• Has a clear passion for kids related topics
• Navigate in a broad variety of IT tools – from 3D CAD systems to Planning tools
• Good technical and functional understanding of bricks and plastics would have an added advantage

Moreover, Someone Who Can Demonstrate

• Ability to lead, guide and influence colleagues within own and other departments
• Proven skills within communication and how to approach partners with constructive, timely and relevant feedback and direction
• Clear collaborative approach who loves to work with a very diverse set of people regarding profiles, roles and responsibilities
• Proactivity in seeking and understanding consumer insights and translating insights into quality demands of a product experience
• Strong in time plan management, together with the ability to lead many tasks and to cope with occasional high workload while keeping focus

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What's in it for you?
Here is what you can expect

Family Care Leave
- We offer enhanced paid leave options for those important times.

Insurances
– All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing
- We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount
– We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus
- We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Workplace
- When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children's Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO team today.