Order & Customer Collaboration Specialist

3 days ago

Brøndbyvester, Brøndby Kommune, Denmark Mondelēz International Full time 40,000 - 80,000 per year
Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Possible. 

You will improve value and service to your customers and improve supply chain efficiency. In addition, you  will use internal and customer data to optimize plans and to support joint initiatives with strategic customers.

How you will contribute

You will: 

  • Be the single point of contact for your customer portfolio
  • Manage escalations for complaints and disputes, and handle and resolve issues to ensure maximum customer satisfaction
  • Help achieve business and commercial objectives by achieving customer service targets, supporting the improvement agenda (internal process and external customer) and developing collaborative relationships cross-functionally and with customers
  • Work with the order fulfilment team to report on KPIs, including root-cause analysis and improvement initiatives
  • Use customer data to monitor on-shelf availability, depot-to-store service, stock holding and promotional sales. Use this information to drive decision making internally and with the customer in ways that maximize service levels and sales

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

  • Experience in CS&L and with customers
  • Experience in fast-moving consumer goods or consumer packaged goods company
  • Strong analytical and problem solving skills
  • SAP knowledge and expertise in MS Office
  • Customer orientation, strong influencing and communication skills
  • Strong focus on delivering productivities, service and KPIs
  • Team player, accountable, proactive thinking, flexibility
  • Fluent in Danish and English (written and spoken).

More about this role

Work schedule: 100%

Relocation Support Available? No Relocation support availableBusiness Unit SummaryWe value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to applyOur people make all the difference in our succes

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply

IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITERJob TypeRegularCustomer Collaboration (CLD)Customer Service & Logistics

  • Senior Quality Documentation Specialist

    5 days ago

    Brøndbyvester, Brøndby Kommune, Denmark NOV Full time 60,000 - 90,000 per year

    DescriptionAbout the Role  As a Senior Documentation Specialist at NOV Flexibles, you will join a dedicated team within the Quality Department, based in Brøndby and Kalundborg. You will be responsible for managing project documentation, ensuring consistency, compliance, and delivery to both internal and external requirements. This includes preparing...

  • Process Specialist

    3 days ago

    Brøndbyvester, Brøndby Kommune, Denmark NOV Full time €55,000 - €85,000 per year

    DescriptionAbout the Role We are looking for a proactive and technically skilled Process Specialist to support and enhance our manufacturing and test bench operations. In this role, you will be responsible for ensuring optimal equipment performance, executing precise measurement and testing activities, and driving continuous improvements across production...

  • Technical Species Expert

    5 days ago

    Brøndbyvester, Brøndby Kommune, Denmark dsm-firmenich Full time 80,000 - 140,000 per year

    NordicsWe are offering an exciting opportunity to join a global leader in Animal Nutrition & Health (ANH) Reporting to the Business Development Manager Nordics, your role will cover customer support in the Nordics region (Denmark, Sweden, Norway & Finland) and will have close contact with our Sales & Premix production sites in the UK, Belgium and...

  • Senior Engineer – Structural Design

    5 days ago

    Brøndbyvester, Brøndby Kommune, Denmark NOV Full time 120,000 - 180,000 per year

    DescriptionAbout the Role As a Senior Structural Engineer at NOV, you will play a key role in the design, analysis, and fabrication of large welded steel structures used in offshore energy systems. Working from our Brøndby office, you'll contribute your expertise to ensure the safe, reliable, and efficient performance of our subsea pipe systems—systems...

  • Commercial Tender Engineer

    5 days ago

    Brøndbyvester, Brøndby Kommune, Denmark NOV Full time 80,000 - 120,000 per year

    DescriptionJoin us in shaping the future of energy1. About the Role As a Commercial Tender Engineer at NOV, you'll be at the heart of winning complex offshore projects that power the global energy industry. Your mission? To develop and manage high-quality, competitive bids that transform technical vision into commercial success.In this dynamic role,...

  • Designer - End Fitting Supply

    5 days ago

    Brøndbyvester, Brøndby Kommune, Denmark NOV Full time 60,000 - 120,000 per year

    DescriptionJoin us in shaping the future of energyAbout the Role We are looking for a Designer- Subsea Components to join our End Fitting Supply department, where you will create and develop steel components for our advanced offshore flexible pipe systems. In this role, you will be part of all stages of a project—from early design and drafting through...

  • Senior Subsea Flexible Pipe Design Engineer

    5 days ago

    Brøndbyvester, Brøndby Kommune, Denmark NOV Full time 40,000 - 45,000 per year

    DescriptionJoin us in shaping the future of energyAbout the RoleAre you passionate about offshore engineering and ready to bring innovative thinking to complex challenges? At NOV Subsea Production Systems (SPS) in Brøndby, Copenhagen, Denmark, we are looking for a Senior Subsea Flexible Pipe Design Engineer to join our Pipe System Design department. In...

  • Mechanical Engineer

    5 days ago

    Brøndbyvester, Brøndby Kommune, Denmark NOV Full time 80,000 - 120,000 per year

    Mechanical Engineer - Subsea ComponentsJoin us in shaping the future of energy1. About the RoleAs a Mechanical Engineer in the End-Fitting Design team, you will design, review, and support the development of mechanical end-fittings for flexible pipe systems used in demanding offshore environments. You'll contribute throughout the project lifecycle, from...

  • Mechanical Engineer

    5 days ago

    Brøndbyvester, Brøndby Kommune, Denmark NOV Full time 90,000 - 120,000 per year

    DescriptionMechanical Engineer - Subsea ComponentsJoin us in shaping the future of energy   1. About the Role As a Mechanical Engineer in the End-Fitting Design team, you will design, review, and support the development of mechanical end-fittings for flexible pipe systems used in demanding offshore environments. You'll contribute throughout the project...

  • Test Engineer

    5 days ago

    Brøndbyvester, Brøndby Kommune, Denmark NOV Full time 60,000 - 120,000 per year

    DescriptionWe are looking for a skilled and proactive Test Engineer to join our Testing team within the Product Engineering & Methodology (PEM) department in Brøndby. This role is pivotal in ensuring the long-term integrity and reliability of our flexible pipe systems used in offshore oil and gas environments. You will be responsible for executing in-depth...