Key Account Manager, eCommerce

Job Description

We are looking for an eCommerce Key Account Manager with a strong commercial approach, account management capabilities, innovative mentality, and a collaborative nature to help one of the most loved brands deliver on its mission to deliver growth for our eCommerce partners. Play a key part in getting our products into the hands of our customers

****Please apply with an English CV****

****There is no relocation support for this role****

The key objective of this role is to further develop the joint business and partnership with our biggest, strategic and thus most important accounts in the Nordic region.

We would welcome a proven eCommerce insight focused customer centric professional preferably within a Sales or Marketing (B2B) or relevant in-market Retailer (D2C), who has a keen commercial eye to identify new opportunities that have a positive impact for company and our key Nordic retail partners.

The Nordic eCommerce Team is a highly performing and collaborative team working across the Nordic countries committed to developing our joint online business with our in-market retailers. The team is characterised by being open, fun, and diverse with team members from various countries and backgrounds, yet with one common mission: to inspire and develop the builders of tomorrow through Nordic B2B eCommerce channels.

Do you have what it takes?

• In-depth experience in an eCommerce commercial role preferably with an international FMCG organization, we will also consider applicants sitting in a relevant role within an in-market Retailer.
• Highly proficient in delivering value based online first tailored customer value proposition through high quality customer planning, development, and implementation of customer joint business plans with ownership of the P&L acting both strategically and commercially.
• A natural communicator with an ability to build relationships collaboratively with both internal and external partners, crafting engaging storylines to convince and drive commercial impact.
• An informal leader sharing experiences and knowledge role-modeling across eCommerce sales and beyond.
• A teammate, with a collaborative and inclusive approach partnering with the wider sales teams as well as marketing, customer service, and retail media.
• Expertise in the usage of MS Office and Power BI and the ability to utilise the data commercially is important.
• Proficiency in English language skills is needed; an additional Scandinavian language would be welcomed.
• It is a requirement to work at least 3 days per week in the office stated in the contract of employment.

Join the global LEGO team

What's in it for you? Here are some of what to expect:

• Family Care Leave – We offer enhanced paid leave options for those important times.
• Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
• Wellness – We want you to be your best self, so you'll have access to the Headspace App and lots of wellbeing initiatives and programmes run by local teams where you are based
• Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.
• Bonus – We do our best work to succeed together. When goals are reached, you'll be rewarded through our global bonus scheme.
• Your workplace – Our offices will be your primary workplace with flexibility to work from home during your working week. Your People Leader will discuss the principles of our hybrid work model, role eligibility, and frequency with you.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic, and inclusive culture of play at the LEGO Group, where everyone feels safe, valued, and they belong.

The LEGO Group is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of e.g., race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity.

The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children's Rights.

Build your career brick by brick at the LEGO Group.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What's in it for you?

Here is what you can expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children's Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO team today.