AI Engineer

About the Team

Our team's mission is to drive AI-powered success and innovation in Miro by building robust technical foundations and delightful, intelligent product features. We empower both internal and external teams to innovate with AI efficiently and responsibly. We believe the future of Miro is AI-augmented — and we're building the path to get there.

About the Role

As an AI Engineer at Miro, you will play a key role in designing, developing, and shipping the AI-driven capabilities that enhance Miro's customer experience from ideation to delivery. You will be responsible for engineering high-performing AI workflows that power features like intelligent assistants, context-aware prediction, and generative AI.

What you'll do

• Design, develop, and ship AI-driven capabilities—including agents, intelligent assistants, context-aware prediction, and generative AI—that enhance Miro's customer experience, from ideation to delivery
• Execute end-to-end ML projects: from conceptualizing use cases to prototyping, training, evaluating, and deploying models into production
• Engineer high-performing AI workflows leveraging off-the-shelf large language models (OpenAI, Anthropic Claude, Google Gemini, etc.), prompt engineering, retrieval-augmented generation (RAG), and generative techniques—ensuring reliability, scalability, and maintainability
• Collaborate cross-functionally with product managers, designers, engineers, and researchers to translate business goals into AI solutions, and to iterate rapidly through feedback and experimentation
• Champion best practices in AI system development—including evaluations, reproducibility, MLOps, CI/CD, observability, and version control—aligned with ethical AI and responsible development principles
• Measure and optimize AI performance, establishing benchmarks for outcomes like user engagement, model accuracy, latency, error rate, and drift
• Stay ahead of the curve by evaluating emerging AI tools, frameworks, and techniques—and advocating for their application across Miro

What you'll need

• A solid grounding in machine learning fundamentals, including probabilistic modeling and deep neural networks
• Demonstrated track record in prompt engineering and context engineering using top-tier LLMs—e.g., OpenAI GPT models, Anthropic Claude, Google Gemini
• Experience delivering AI-first capabilities in customer-facing products—driving value through features users directly interact with
• Comfortable translating and communication complex technical concepts fo r non-technical stakeholders in user-facing documentation or demos
• Education + Experience:
  • Option A: Bachelor's or Master's degree in Computer Science, Software Engineering, or related STEM field plus ~3 years of professional AI/ML experience
  • Option B: No formal degree, ~6 years of self-taught or industry experience demonstrating equivalent proficiency

Bonus (Nice-to-Have)

• Experience with vector databases, RAG pipelines, LangChain, or agent frameworks
• Background in multi-modal AI (e.g., text, image, voice) or long-context handling, reflecting advanced LLM use cases
• Hands-on familiarity with ML frameworks like PyTorch, TensorFlow, or Hugging Face Transformers
• Prior work in MLOps, cloud infrastructure (AWS, GCP, Azure), or AI governance

What's in it for you

• Competitive equity package
• Lunch, snacks and drinks provided in the office
• Wellbeing benefit and WFH equipment allowance
• Annual learning and development allowance to grow your skills and career
• Opportunity to work for a globally diverse team

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 100M users and 250,000 companies collaborate in the Innovation Workspace. Miro was founded in 2011 and currently has more than 1,600 employees in 13 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you

Check out more about life at Miro: 

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At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro's mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here. 

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